TERMS AND CONDITIONS Last updated: August 10, 2024 These Terms and Conditions ("Terms") govern your use of services provided by Cardinal Brothers Landscaping ("Company," "we," "us," or "our"). By using our services or website (cbroslandscaping.com), you agree to these Terms. 1. SERVICES Cardinal Brothers Landscaping provides residential and commercial services including, but not limited to: Landscaping Mulching Gutter cleaning Power washing Yard maintenance All services are subject to availability and may be modified or discontinued at any time. 2. ESTIMATES & PRICING All quotes are estimates based on the information provided at the time Final pricing may change based on actual conditions (e.g., property size, debris, accessibility) We reserve the right to adjust pricing before or during service if conditions differ from the original estimate Estimates are typically valid for 7–14 days unless otherwise stated 3. PAYMENTS Payment is due upon completion of service unless otherwise agreed We accept cash, card, or other agreed-upon payment methods Late payments may be subject to additional fees We reserve the right to refuse future service for unpaid balances 4. CANCELLATIONS & RESCHEDULING Customers must provide at least 24 hours notice to cancel or reschedule Late cancellations may result in a cancellation fee We reserve the right to reschedule services due to weather, safety concerns, or unforeseen circumstances 5. ACCESS TO PROPERTY You agree to provide safe and reasonable access to your property The Company is not responsible for delays or incomplete service due to restricted access Customers are responsible for securing pets and removing obstacles before service 6. PROPERTY CONDITIONS & LIABILITY We take reasonable care while performing services However, we are not responsible for pre-existing damage to property, landscaping, irrigation systems, or structures Underground utilities, sprinkler systems, or hidden hazards must be disclosed prior to service The Company is not liable for damage resulting from undisclosed conditions 7. WEATHER & SERVICE LIMITATIONS Services may be delayed or canceled due to weather conditions We are not responsible for delays caused by weather or events outside our control 8. REFUNDS & SATISFACTION If you are unsatisfied, you must notify us within 48 hours of service completion We will make reasonable efforts to address concerns Refunds are issued at our discretion 9. SMS & COMMUNICATION CONSENT By providing your phone number, you consent to receive communications (calls and SMS) from Cardinal Brothers Landscaping, including via our communication provider, Grasshopper. Messages may include: Appointment confirmations Service updates Quote follow-ups Promotions Message frequency varies. Message and data rates may apply. You can opt out at any time by replying: STOP to unsubscribe HELP for assistance Consent is not a condition of purchase. 10. LIMITATION OF LIABILITY To the fullest extent permitted by law, Cardinal Brothers Landscaping shall not be liable for: Indirect, incidental, or consequential damages Loss of property value or landscaping changes Delays caused by external factors 11. WEBSITE USE You agree not to misuse the website or attempt to gain unauthorized access All content on the website is owned by or licensed to the Company Unauthorized use is prohibited 12. THIRD-PARTY SERVICES We may use third-party providers (e.g., payment processors, analytics tools, or Grasshopper). We are not responsible for third-party services or policies. 13. GOVERNING LAW These Terms shall be governed by the laws of the State of Ohio. 14. CHANGES TO TERMS We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms. 15. CONTACT INFORMATION Cardinal Brothers Landscaping 📧 Email: cbroslandscaping@gmail.com 📞 Phone: 614-739-1600 🌐 Website: cbroslandscaping.com 📍 Service Area: Columbus, Ohio and surrounding areas 16. AGREEMENT By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.